Vivax Medical Corporation is pleased to announce that we are taking over all distribution and service of the Soma® Safe Enclosure for our facilities located in California. All service requests regarding the Soma® Safe Enclosure will be fulfilled by our certified Vivax Medical Corporation technicians.
For more than three decades, Vivax Medical Corporation has been the sole provider of the Soma® Safe Enclosure–the leading and most secure enclosure bed on the market. The team at Vivax Medical Corporation wants to ensure that our state-of-the-art equipment is provided to our contracted facilities in a reliable and efficient manner.
Our promise is that all service requests placed by our facilities will be completed within the agreed contracted times. Upon your submission of an order form on our website, our technicians will contact you within 30 minutes with the estimated time of their arrival. Once they arrive, our technicians will handle the installation and maintenance of the Soma® Safe Enclosure until you are ready to have it picked up. Any service requests including net changes must be placed online.
Any general inquiries regarding our West Coast distribution can be directed to our West Coast Regional Manager, Marissa Follo.
In the option menu, select the appropriate state found under the Online Ordering tab.
Select the type of service needed, then fill out the appropriate information. After reviewing your request, click “Send”.
Once your information has been submitted, you will receive a confirmation message on your screen and a digital receipt of your request via email.
Our mission is to employ a patient centric environment. This means that the products and services provided by us are designed to allow patients to regain their humanity and ensure their dignity. The Soma® Safe Enclosure is developed with the the patient in mind. This elegant piece of engineering provides comfort and reduces anxiety of patients. The Soma® Safe Enclosure provides an alternative solution to patients with altered mental states. In contrast to traditional four-point restraints or “chemical” restraints, the Soma® Safe Enclosure allows the patient to have full use of their body while securing within them from harm. Our team is continuously updating and maintaining equipment; therefore, healthcare providers know they are giving their patients the highest quality of protection and comfort possible.
THE TIME TO PREVENT NEVER EVENTS IS NOW
I have had nothing but excellent comments from staff regarding your product. One of the most important factors is the level of service that is provided. Your Techs are extremely responsive and resolve any maintenance issues quickly and thoroughly. We truly appreciate that, more specifically, when our patient census is very high and the demand is as well for utilizing your products for our patients. Keep up the great work and I appreciate you soliciting feedback from staff who are familiar with doing business with you.
Peter Bocompani, M.A. Manager, Patient Transportation, Mail and Courier Services A Member of Trinity Health – New England
The Soma bed works well for our patients for many reasons. This allows our patients to feel safe and keep safe while maintaining the freedom of movement, while in bed. Also anytime we need a bed, the delivery is very prompt, which allows us to provide a safe environment quickly.
I just wanted to take this opportunity to express my gratitude for all your efforts in assisting Maddie during her stay at your hospital. Her rapid recovery was greatly influenced by her having that amazing bed. Because no person(s) had to lift Maddie from bed to wheelchair and/or commode, the bed was a tremendous help in that Maddie was not jolted around, did not run the risk of being hurt in the transfer process, and most importantly, made the transfers so easy that her needs were met with ease and less anxiety. Amazingly enough, by the end of her stay at the hospital, Maddie was able to make the transfer to her chair by herself. This made her feel confident and independent which were a gift to her at this time. Maddie has made incredible progress and thankfully she is home, going through physical therapy, going to school, and is sleeping in her own bed. We will never forget all the efforts of so many lending a hand in Maddie's progress and recovery.
Sincerely, Pat, Katie and Maddie Festa
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Our team is happy to answer any of your questions.